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LinkaRooms™ Disclaimer

1. General Information

LinkaRooms™ (“we,” “us,” “our”) operates as an online platform that connects travelers with various service providers, including accommodations, airport shuttles, activities, and other travel-related services. The information provided on our website (www.linkarooms.com) is for general informational purposes only. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

2. Intermediary Role

LinkaRooms acts solely as an intermediary between users and third-party service providers (e.g., accommodation providers, car transfer services, activity operators). We do not own, manage, control, or operate the services provided by these third parties. The actual service contract is between you and the third-party provider, and LinkaRooms is not a party to that contract.

2.1. No Responsibility for Third-Party Services

LinkaRooms is not responsible for the quality, safety, legality, or suitability of the services provided by third-party providers. We do not endorse, guarantee, or warrant the services or products offered by third parties. Any disputes, claims, or issues arising from the use of third-party services should be addressed directly with the provider in question.

2.2. Limitation of Liability

In no event shall LinkaRooms be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to or use of the services provided by third parties through our platform. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

3. Accuracy of Information

While we endeavor to ensure that the information on our website is accurate and up to date, we cannot guarantee that all details, including prices, availability, descriptions, or images, are error-free. The information provided is subject to change without notice. We recommend that users verify any critical details directly with the relevant third-party provider before making a booking or relying on the information.

3.1. User-Generated Content

LinkaRooms allows users to submit reviews, comments, and other content. We do not verify the accuracy of user-generated content and are not responsible for any opinions, advice, or statements made by users. User-generated content reflects the views of the individual users and does not necessarily represent the views of LinkaRooms.

4. Links to External Sites

Our website may contain links to third-party websites or services that are not owned or controlled by LinkaRooms. These links are provided for your convenience and do not signify our endorsement of the content, products, or services provided on these external sites. LinkaRooms has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

5. Technical Issues and Website Availability

LinkaRooms strives to ensure that our website is available at all times and that it functions smoothly. However, we do not guarantee that the website will be free from interruptions, errors, or technical issues. We may experience downtime due to maintenance, technical issues, or other reasons beyond our control. LinkaRooms is not liable for any inconvenience, loss, or damage resulting from the unavailability or malfunctioning of our website.

6. Financial Transactions

All financial transactions made through our platform are processed securely, but LinkaRooms is not responsible for any errors, issues, or disputes related to payment processing, currency conversion, or credit card charges. Users are responsible for ensuring that their payment information is accurate and up to date. Any payment disputes should be resolved directly with the payment processor or your financial institution.

7. No Professional Advice

The information provided on our website, including travel tips, recommendations, and guides, is for general informational purposes only and does not constitute professional advice. Users should seek professional advice relevant to their specific circumstances before making any travel-related decisions based on the information provided on our platform.

8. Changes to This Disclaimer

LinkaRooms reserves the right to modify or update this Disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Disclaimer periodically to stay informed of any updates.

9. Contact Information

If you have any questions or concerns about this Disclaimer or any other legal aspects of using our website, please contact us at:

  • Email: [legal@linkarooms.com]
  • Phone: [+255 747 685000, +255 743 522 522]
  • Mailing Address: [P.O.Box 94685, Beach Street, Mbezi Beach, Dar-es-salaam]

Last Updated: 01/ 01/ 2024

Introduction

At LinkaRooms™, we are committed to operating our platform with the highest standards of integrity, fairness, and responsibility. The reputation and success of our platform depend on the ethical behavior and business practices of the suppliers we work with. This Supplier Code of Conduct (“Code”) sets out the ethical standards and business practices that all suppliers (“Suppliers,” “you,” “your”) must adhere to when providing services through the LinkaRooms platform. By partnering with LinkaRooms, you agree to comply with this Code and uphold these principles in all aspects of your business operations.

2. Prohibition of Forced Labor and Child Labor

2.1. Forced Labor

LinkaRooms strictly prohibits the use of any form of forced, bonded, or involuntary labor in the supply chain. Suppliers must ensure that all work is conducted voluntarily and that workers are not coerced, threatened, or subjected to physical or psychological abuse. This includes:

  • Prohibiting the retention of workers’ personal identification documents, such as passports or work permits.
  • Ensuring that workers have the freedom to leave their employment without penalty, subject to reasonable notice in accordance with applicable laws.
  • Providing workers with clear and understandable contracts that detail their rights, obligations, and conditions of employment.

2.2. Child Labor

Suppliers must not engage in or support the use of child labor. The minimum age for employment must be in accordance with applicable local laws, and in no case should it be below the age of 15 or the age at which compulsory schooling ends, whichever is higher. Suppliers must:

  • Verify the age of all workers prior to employment.
  • Implement procedures to prevent the hiring of underage workers.
  • Ensure that any young workers (those above the legal minimum age but below 18) are not employed in hazardous or harmful work conditions.

3. Health and Safety Requirements

3.1. Safe Working Conditions

Suppliers are responsible for providing a safe and healthy working environment for all employees. This includes taking proactive measures to prevent accidents, injuries, and occupational health hazards. Suppliers must:

  • Comply with all applicable health and safety laws, regulations, and standards.
  • Identify and assess potential health and safety risks in the workplace and take appropriate steps to mitigate them.
  • Provide employees with the necessary training, protective equipment, and safety guidelines to perform their work safely.

3.2. Emergency Preparedness

Suppliers must be prepared for emergencies by implementing appropriate emergency response procedures. This includes:

  • Maintaining clear and accessible emergency exits, fire safety equipment, and first-aid supplies.
  • Conducting regular emergency drills and ensuring that all employees are trained in emergency procedures.
  • Establishing and communicating clear procedures for reporting and responding to workplace accidents, injuries, and incidents.

3.3. Hygiene and Sanitation

Suppliers must ensure that their facilities meet high standards of hygiene and sanitation, particularly in industries such as food services, accommodations, and transportation. This includes:

  • Providing clean and sanitary facilities, including restrooms, kitchens, and dining areas.
  • Implementing regular cleaning and maintenance schedules to prevent the spread of illness and contamination.
  • Complying with all relevant health and sanitation regulations, including those related to infectious diseases like COVID-19.

4. Environmental Responsibility

4.1. Environmental Compliance

Suppliers must operate in an environmentally responsible manner and comply with all applicable environmental laws and regulations. This includes:

  • Obtaining and maintaining all required environmental permits and licenses.
  • Implementing practices that minimize the environmental impact of operations, including waste management, emissions control, and resource conservation.
  • Regularly monitoring and reporting on environmental performance to ensure ongoing compliance and improvement.

4.2. Sustainable Practices

LinkaRooms encourages Suppliers to adopt sustainable business practices that protect the environment and contribute to the well-being of the communities in which they operate. This includes:

  • Reducing energy consumption and transitioning to renewable energy sources where possible.
  • Minimizing waste through recycling, composting, and responsible disposal of materials.
  • Using environmentally friendly products and materials, including biodegradable, non-toxic, and sustainably sourced options.
  • Promoting sustainable tourism practices that preserve natural resources, protect wildlife, and respect local cultures.

5. Fair Business Practices

5.1. Anti-Discrimination and Equal Opportunity

Suppliers must promote an inclusive and diverse workplace where all employees are treated with respect and dignity. Discrimination, harassment, or abuse based on race, gender, age, religion, nationality, sexual orientation, disability, or any other characteristic protected by law is strictly prohibited. Suppliers must:

  • Implement policies that promote equal opportunity and prohibit discrimination in hiring, promotions, compensation, and other employment practices.
  • Provide a workplace free from harassment, bullying, and abusive behavior.
  • Encourage diversity and inclusion in all aspects of business operations.

5.2. Fair Wages and Benefits

Suppliers must provide fair compensation to all employees, ensuring that wages meet or exceed the legal minimum wage and are sufficient to meet the basic needs of employees and their families. This includes:

  • Paying employees on time and in full, with clear and transparent wage statements.
  • Providing legally mandated benefits, including health insurance, paid leave, and retirement benefits, where applicable.
  • Ensuring that any overtime work is voluntary and compensated at a premium rate in accordance with local laws.

5.3. Ethical Business Conduct

Suppliers must conduct their business operations with integrity and in accordance with the highest ethical standards. This includes:

  • Prohibiting any form of bribery, corruption, or unethical business practices.
  • Ensuring that all business transactions are transparent, accurately recorded, and comply with applicable laws and regulations.
  • Protecting confidential information and intellectual property, including that of LinkaRooms and other business partners.

5.4. Respect for Human Rights

Suppliers must respect and uphold the human rights of all individuals affected by their operations. This includes:

  • Supporting the rights of workers to freedom of association and collective bargaining.
  • Ensuring that working hours are reasonable and comply with local laws.
  • Providing mechanisms for employees to report grievances and concerns without fear of retaliation.

6. Compliance and Monitoring

6.1. Supplier Compliance

Suppliers are expected to comply with this Code of Conduct and to implement policies and procedures that support these standards. Failure to comply with this Code may result in the termination of the business relationship with LinkaRooms.

6.2. Audits and Assessments

LinkaRooms reserves the right to conduct audits and assessments of Supplier facilities and practices to verify compliance with this Code of Conduct. Suppliers are expected to cooperate fully with such audits, including providing access to relevant documents, facilities, and personnel.

6.3. Continuous Improvement

LinkaRooms encourages Suppliers to continuously improve their practices in line with this Code of Conduct. We are committed to working collaboratively with Suppliers to achieve higher standards of ethical, environmental, and social responsibility.

7. Reporting and Accountability

7.1. Reporting Violations

Suppliers are required to report any violations of this Code of Conduct to LinkaRooms immediately. This includes any known or suspected violations of labor laws, health and safety regulations, environmental standards, or ethical business practices. Reports can be made confidentially and without fear of retaliation.

7.2. Accountability

Suppliers are accountable for ensuring that their business practices align with the principles outlined in this Code of Conduct. LinkaRooms expects Suppliers to take corrective action promptly in response to any identified issues or areas of non-compliance.

8. Conclusion

The Supplier Code of Conduct is an integral part of our commitment to ethical and responsible business practices. By adhering to this Code, Suppliers contribute to the integrity, reputation, and success of the LinkaRooms platform. We value our partnerships with Suppliers who share our commitment to ethical conduct and look forward to working together to create positive impacts in the communities we serve.

Effective Date: 01 / 01/ 2024