At LinkaRooms™, we strive to provide a seamless and satisfying experience for all our customers. We understand that plans can change, and you may need to cancel a booking or request a refund. This Refund & Cancellation Policy outlines the conditions under which you can cancel bookings made through the LinkaRooms platform and request refunds. Please note that refunds and cancellations are subject to the terms and conditions of the service providers (e.g., accommodations, car shuttles, activities), and LinkaRooms acts solely as an intermediary in these transactions.
Eligibility for a refund is determined by the service provider’s cancellation policy. Generally, refunds are only available if you cancel your booking within the timeframe specified by the service provider. The following conditions typically apply:
Certain services listed on LinkaRooms may be non-refundable, as specified by the service provider. This may include, but is not limited to:
Non-refundable bookings are clearly marked during the booking process. By confirming a non-refundable booking, you acknowledge and accept that no refund will be provided in the event of cancellation.
If you are eligible for a refund, the processing time may vary depending on the service provider’s policies and your payment method. Generally, refunds are processed within the following timeframes:
Other Payment Methods: Refunds through alternative payment methods (e.g., PayPal, mobile payments) will follow the timelines specified by the payment provider.
If you believe you are eligible for a refund based on the service provider’s cancellation policy, you can request a refund by contacting LinkaRooms customer support or by using the refund request option in your account. Please provide the following information when requesting a refund:
If you have any questions or need assistance with cancellations or refunds, our customer support team is here to help. You can reach us through the following channels:
You can reach us at:
Our team is available 24/7 to assist you with any issues related to cancellations or refunds.