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Cancellation Policy

Introduction

At LinkaRooms™, we strive to provide a seamless and satisfying experience for all our customers. We understand that plans can change, and you may need to cancel a booking or request a refund. This Refund & Cancellation Policy outlines the conditions under which you can cancel bookings made through the LinkaRooms platform and request refunds. Please note that refunds and cancellations are subject to the terms and conditions of the service providers (e.g., accommodations, car shuttles, activities), and LinkaRooms acts solely as an intermediary in these transactions.

Cancellation Policy

Free Cancellation: Many of our properties offer free cancellation up to a certain number of days before the check-in date. The specific cancellation policy for each property is outlined on the booking page. Please review this information carefully before making your reservation.

Cancellation Fees: In some cases, if you cancel your booking after the free cancellation period has expired, a cancellation fee may apply. The amount of the fee varies depending on the property and the timing of the cancellation. Details about cancellation fees can be found in your booking confirmation email or by contacting our customer support team.

Conditions for Cancellations and Refunds

Timeframes for Refunds

Process for Requesting a Refund or Cancellation

Contact Information

If you have any questions or need assistance with cancellations or refunds, our customer support team is here to help. You can reach us through the following channels:

You can reach us at:

  • Email: [support@linkarooms.com]
  • Phone: [+255 747 685000, +255 743 522 522]
  • Mailing Address: [P.O.Box 94685, Beach Street, Mbezi Beach, Dar-es-salaam]
  • Live Chat: Available on our website

Our team is available 24/7 to assist you with any issues related to cancellations or refunds.

Changes to This Policy

LinkaRooms reserves the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.

We encourage you to review this policy periodically to stay informed about any updates.
Effective Date: 01 / 01 / 2024